Shipping & Return Policy

Shipping terms

Orthofeet GmbH offers free shipping for all orders via DHL.

We do not currently offer express shipping. We apologize for the inconvenience.

After you have placed your order, you will receive an order confirmation by email. Your order will be processed within 2 business days. As soon as your order is ready for shipment and leaves our warehouse, you will receive a shipping confirmation by email. The shipping confirmation contains a link to track your shipment.

Return policy

We accept returns within 30 days of purchase. We offer easy returns with pre-printed labels included in the box. A €5 EUR return shipping fee will be deducted from your refund. Please allow up to 10 days for your order to be refunded.